Transform Multi‑Location Operations with Intelocate + Mitel

Close the loop on calls and tasks with our unified communications integration

Intelocate – the operations platform built for multi‑location businesses – has been selected for the 2025 Mitel Unified Communications Accelerator developed by Mitel and powered by L‑SPARK. This enterprise program pairs proven solutions with Mitel’s unified communications ecosystem, focusing on innovations that solve tangible problems for customers.

By integrating Intelocate with Mitel’s voice and messaging, customer calls and texts are automatically captured, routed
and transformed into tasks. Teams gain unified visibility across every location and can resolve issues faster – delivering
a customer experience no other platform can match.

Book a Demo

Intelocate + Mitel from Intelocate on Vimeo

Close the Loop on Operations

Unify Tasks, Issues & Communication

Consolidate task management, issue tracking and team communication into one intuitive platform.

Close the Loop on Calls

Turn voice and text interactions through Mitel’s unified communications into actionable tasks with automated workflows so nothing falls through the cracks.

Gain Real‑time Visibility & Accountability

Track tasks across all locations, assign ownership and enforce SLAs, ensuring everyone knows what needs to be done and by when.

Accelerate Problem Resolution

Streamlined workflows help you resolve issues faster, improve customer satisfaction and empower your frontline teams.

Easy, Low‑touch Deployment

Integrate seamlessly with Mitel’s system. Intelocate is a front‑end solution that doesn’t require extensive IT involvement and scales across any business area.

Proven & Trusted

Intelocate brings transparency and accountability to multi-location organisations – boosting cross-communication, engagement, and efficiency.

Is Intelocate Right for You?

Designed for organizations with 10 to 1000+ locations.

Retail Chains

Simplify issue reporting, store requests and promotion execution across 50 to 500+ stores. Avoid seasonal bottlenecks and ensure consistent in‑store experiences.

Education

Empower school districts and multi‑campus colleges to track facility and maintenance issues, manage communications, and ensure service levels across every building.

Call Centers & Customer Experience Teams

Turn voice and text interactions into actionable tasks for swift follow‑up. Close the loop on customer issues without losing context.

Franchises & Multi-Location Enterprises

Unify operations across varied locations and departments, providing corporate oversight while empowering local teams.

About the Program

The Mitel Unified Communications Accelerator is an enterprise program developed by Mitel and powered by L‑SPARK. It pairs mature, customer‑centric solutions with Mitel’s unified communications ecosystem, providing participants with direct access to technical resources, experts and go‑to‑market support. The program focuses on innovations that solve tangible problems for customers, such as AI‑powered tools and real‑time insights.

Intelocate’s selection reflects our proven track record and strong potential to leverage the Mitel ecosystem effectively. This partnership allows us to deliver measurable value faster and to a broader audience, and it signals that our solution meets rigorous enterprise standards.

Ready to Transform Your Operations?

We’re actively seeking retailers, educational institutions and multi‑location businesses to pilot our integrated solution. If you want to simplify operations, unify communications and drive measurable results, we’d love to talk.